American Red Cross Pledge of Service to Those Affected by a Disaster

We will work with you to help determine your needs and plan your recovery, based on the effects of the disaster on you and your family, your specific damages, your personal resources and recources in the community. We will provide assistance to to meet your disaster-caused basic needs, which may be different from those of your neighbors and friends. The Red Cross provides assistance to meet disaster-caused needs, and ensures accountablility with you, our donors, and the American public.

All Red Cross disaster assistance and services are free, provide through donations made by the American people and are provided withour regard to citzenship, race, religion, age, culture or creed.

Red Cross disaster relief focuses on meeting people's immediate emergency disaster-caused needs. When a disaster threatens or strikes, the Red Cross provides shelter, food, and health and mental health services to address basic human needs. In addition to these services, the core of Red Cross disaster relief is the assistance given to individuals and families affected by disaster to enable them to resume their normal daily activities independently.

The Red Cross also feeds emergency workers, handles inquiries from concerned family members outside the disaster area, provides blood and blood products to disaster victims, and helps those affected by disaster to access other available resources.